Lead up

• I’m glad there’s not a Slack to join and I don’t have to fill out a google form, I like that it’s simple
• “4 is a good size”
• The scheduler being really on the ball with setting times, reminding people, and being the first in the call makes a huge difference. Sending people a clear “this is going to happen” signal
• It’s helpful when crew members are at a similar life stage and dealing with similar problems

Case Clinic Format

• “I like that there was clear intervention for the time”
• "The format of the case clinic is really helpful for getting deep with people fast in a way that doesn’t feel like too much”
• “I like that there’s lots of space, 20 minutes is a good amount of time to get it all out there and encourage me to keep talking”
• “I like the practice of reflecting what someone’s said without giving advice”
• “I liked focusing on the emotional reactions, and hearing how what I’d said affected people”
• “I like it when people can follow what they’re curious about”

Check(in/out)

• “I like the check-ins and checkouts. Both the intro and outro session, as well as the 5-minute check-ins and check-outs each session”.
• “I like the ‘what were you doing before this’ check-in, and the ‘what are you doing after this’ checkout, it helps me see people as having lives outside this call”